Christus Good Shepherd Medical Center in Longview, TX
In a medical emergency, call 911. This page is for information only.
About Christus Good Shepherd Medical Center
Christus Good Shepherd Medical Center is an acute care hospital in Longview, Gregg County, Texas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 425 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Longview Continuecare Hospital is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.16
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.39
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.06
- Central line bloodstream infections (CLABSI)No different · SIR 0.34
- Surgical site infections after colon surgeryNo different · SIR 0.22
94% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend70%
- Rated the hospital 9 or 1074%
- Completed surveys503
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
32.50146, -94.73137
Nearby hospitals
- Longview Continuecare Hospital700 E Marshall Ave, 1st Floor-West Wing, Longview, TXLong-term care hospitalSame campus
- Longview Regional Medical Center2901 N Fourth St, Longview, TX · Level III traumaAcute care hospital2.1 mi
- Oceans Behavioral Hospital of Longview615 Clinic Dr, Longview, TXPsychiatric hospital2.4 mi
- Longview Rehabilitation Hospital701 E Loop 281, Longview, TXRehabilitation hospital2.5 mi
- CHRISTUS Health Rehabilitation Hospital701 East Loop 281, Longview, TXHospital2.5 mi
- CHRISTUS Good Shepherd Medical Center - Marshall811 South Washington Avenue, Marshall, TX · Level IV traumaHospital21 mi
- UT Health East Texas Henderson Hospital300 Wilson Street, Henderson, TX · Level IV traumaAcute care hospital24 mi
Frequently asked questions
Where is Christus Good Shepherd Medical Center located?
Christus Good Shepherd Medical Center is at 700 E Marshall Ave, Longview, TX 75601 in Gregg County.
Does Christus Good Shepherd Medical Center have an emergency room?
Yes. Christus Good Shepherd Medical Center reports emergency services to Medicare, and patients spent a median of 146 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Christus Good Shepherd Medical Center?
Christus Good Shepherd Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Christus Good Shepherd Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Christus Good Shepherd Medical Center?
The main phone number on record with Medicare is (903) 927-6712.
Would patients recommend Christus Good Shepherd Medical Center?
In the most recent HCAHPS patient survey (503 completed surveys), 70% of patients said they would definitely recommend the hospital, and 74% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.