The Hospitals of Providence - Memorial Campus in El Paso, TX
Also known as Providence Memorial Hospital
In a medical emergency, call 911. This page is for information only.
About The Hospitals of Providence - Memorial Campus
The Hospitals of Providence - Memorial Campus is an acute care hospital in El Paso, El Paso County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 480 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Las Palmas Medical Center A Campus of Lpds Healthc is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.25
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.45
- Central line bloodstream infections (CLABSI)No different · SIR 0.41
- Surgical site infections after colon surgeryBetter than national · SIR 0.16
53% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend56%
- Rated the hospital 9 or 1054%
- Completed surveys541
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
31.77131, -106.49957
Nearby hospitals
- Las Palmas Medical Center A Campus of Lpds Healthc1801 North Oregon Street, El Paso, TX · Level III traumaAcute care hospitalSame campus
- Pam Health Rehabilitation Hospital of El Paso1600 E Cliff Dr, El Paso, TXRehabilitation hospital1.2 mi
- Sierra Medical Center1625 Medical Center Dr, El Paso, TX · Level IV traumaAcute care hospital1.2 mi
- Kindred Hosptial El Paso1740 Curie Drive, El Paso, TXLong-term care hospital1.4 mi
- El Paso Behavioral Health System1900 Denver Ave, El Paso, TXPsychiatric hospital1.5 mi
- El Paso Psychiatric Center4615 Alameda Avenue, El Paso, TXPsychiatric hospital3.7 mi
- University Medical Center of El Paso4815 Alameda Ave, El Paso, TX · Level I traumaAcute care hospital3.8 mi
- El Paso Children's Hospital4845 Alameda Avenue, El Paso, TX · Emergency roomChildren's hospital3.9 mi
- William Beaumont AMG (FT Bliss)18511 Highlander Medics St, El Paso, TX · Emergency roomMilitary hospital4.1 mi
- Rio Vista Behavioral Health1390 Northwestern Dr., El Paso, TXPsychiatric hospital8.4 mi
Frequently asked questions
Where is The Hospitals of Providence - Memorial Campus located?
The Hospitals of Providence - Memorial Campus is at 2001 N Oregon St, El Paso, TX 79902 in El Paso County.
Does The Hospitals of Providence - Memorial Campus have an emergency room?
Yes. The Hospitals of Providence - Memorial Campus reports emergency services to Medicare, and patients spent a median of 157 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of The Hospitals of Providence - Memorial Campus?
The Hospitals of Providence - Memorial Campus has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is The Hospitals of Providence - Memorial Campus a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of The Hospitals of Providence - Memorial Campus?
The main phone number on record with Medicare is (915) 577-6011.
Would patients recommend The Hospitals of Providence - Memorial Campus?
In the most recent HCAHPS patient survey (541 completed surveys), 56% of patients said they would definitely recommend the hospital, and 54% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
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