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Acute care hospital Emergency roomLevel III trauma

The Hospitals of Providence - East Campus in El Paso, TX

In a medical emergency, call 911. This page is for information only.

Overview

About The Hospitals of Providence - East Campus

The Hospitals of Providence - East Campus is an acute care hospital in El Paso, El Paso County, Texas. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 182 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is El Paso Rehabilitation Hospital, about 0.5 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 3 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

158 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 1.05
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.48
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.37
  • Central line bloodstream infections (CLABSI)No different · SIR 1.23
  • Surgical site infections after colon surgeryNo different · SIR 0.39

46% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend57%
  • Rated the hospital 9 or 1058%
  • Completed surveys894

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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31.78931, -106.26761

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is The Hospitals of Providence - East Campus located?

The Hospitals of Providence - East Campus is at 3280 Joe Battle Blvd, El Paso, TX 79938 in El Paso County.

Does The Hospitals of Providence - East Campus have an emergency room?

Yes. The Hospitals of Providence - East Campus reports emergency services to Medicare, and patients spent a median of 158 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of The Hospitals of Providence - East Campus?

The Hospitals of Providence - East Campus has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is The Hospitals of Providence - East Campus a trauma center?

Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of The Hospitals of Providence - East Campus?

The main phone number on record with Medicare is (915) 856-7349.

Would patients recommend The Hospitals of Providence - East Campus?

In the most recent HCAHPS patient survey (894 completed surveys), 57% of patients said they would definitely recommend the hospital, and 58% rated it 9 or 10 out of 10.