Northwest Texas Hospital in Amarillo, TX
Also known as Northwest Texas Healthcare System
In a medical emergency, call 911. This page is for information only.
About Northwest Texas Hospital
Northwest Texas Hospital is an acute care hospital in Amarillo, Potter County, Texas. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 385 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is The Pavillion Hospital, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.25
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.41
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.13
- Central line bloodstream infections (CLABSI)No different · SIR 0.70
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.67
- Surgical site infections after colon surgeryNo different · SIR 0.56
44% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend66%
- Rated the hospital 9 or 1065%
- Completed surveys671
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
35.19937, -101.92180
Nearby hospitals
- The Pavillion Hospital1501 South Coulter Street, Amarillo, TXPsychiatric hospital0.2 mi
- Bsa Hospital1600 Wallace Blvd, Amarillo, TX · Level IV traumaAcute care hospital0.3 mi
- Oceans Behavioral Hospital of Amarillo7501 Wallace Blvd Ste 200, Amarillo, TXPsychiatric hospital0.4 mi
- Vibra Rehabilitation Hospital of Amarillo7200 Southwest 9th Avenue, Amarillo, TXHospital0.5 mi
- Panhandle Surgical Hospital7100 Southwest 9th Avenue, Amarillo, TXHospital0.5 mi
- Quail Creek Surgical Hospital6819 Plum Creek, Amarillo, TX · Emergency roomAcute care hospital0.9 mi
- VA Amarillo Healthcare System6010 Amarillo Blvd. West, Amarillo, TX · Emergency roomVA medical center0.9 mi
- Texas Specialty Hospital1540 Research St, Amarillo, TXLong-term care hospital5.0 mi
- Rehabilitation Hospital of Amarillo7950 Wallace Blvd, Amarillo, TXRehabilitation hospital5.0 mi
Frequently asked questions
Where is Northwest Texas Hospital located?
Northwest Texas Hospital is at 1501 S Coulter St, Amarillo, TX 79106 in Potter County.
Does Northwest Texas Hospital have an emergency room?
Yes. Northwest Texas Hospital reports emergency services to Medicare, and patients spent a median of 132 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Northwest Texas Hospital?
Northwest Texas Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Northwest Texas Hospital a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Texas EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Northwest Texas Hospital?
The main phone number on record with Medicare is (806) 354-1110.
Would patients recommend Northwest Texas Hospital?
In the most recent HCAHPS patient survey (671 completed surveys), 66% of patients said they would definitely recommend the hospital, and 65% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.