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Acute care hospital Emergency room

Tennova Healthcare - Newport Medical Center in Newport, TN

Also known as Newport Medical Center

In a medical emergency, call 911. This page is for information only.

Overview

About Tennova Healthcare - Newport Medical Center

Tennova Healthcare - Newport Medical Center is an acute care hospital in Newport, Cocke County, Tennessee. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 74 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Morristown Hamblen Hospital Association, about 18 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 no different
Infections and complications acquired in the hospital.
Readmission
5 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

190 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.00

62% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend65%
  • Rated the hospital 9 or 1071%
  • Completed surveys238

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.96501, -83.18165

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Tennova Healthcare - Newport Medical Center located?

Tennova Healthcare - Newport Medical Center is at 435 2nd St, Newport, TN 37821 in Cocke County.

Does Tennova Healthcare - Newport Medical Center have an emergency room?

Yes. Tennova Healthcare - Newport Medical Center reports emergency services to Medicare, and patients spent a median of 190 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Tennova Healthcare - Newport Medical Center?

Tennova Healthcare - Newport Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Tennova Healthcare - Newport Medical Center a trauma center?

We have no trauma center designation on record for Tennova Healthcare - Newport Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Tennessee trauma program for the current list.

What is the phone number of Tennova Healthcare - Newport Medical Center?

The main phone number on record with Medicare is (423) 625-2200.

Would patients recommend Tennova Healthcare - Newport Medical Center?

In the most recent HCAHPS patient survey (238 completed surveys), 65% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.