Hospital Directory USA
Acute care hospital Emergency room

St Francis Hospital in Memphis, TN

In a medical emergency, call 911. This page is for information only.

Overview

About St Francis Hospital

St Francis Hospital is an acute care hospital in Memphis, Shelby County, Tennessee. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 479 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Spence and Becky Wilson Baptist Children's Hospital, about 2.0 mi away.

CMS Care Compare

Quality ratings

1
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
8 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 7 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

150 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.74
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.05
  • Central line bloodstream infections (CLABSI)No different · SIR 0.62
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.79
  • Surgical site infections after colon surgeryNo different · SIR 1.57

34% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend48%
  • Rated the hospital 9 or 1051%
  • Completed surveys949

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

Loading map…

35.09985, -89.86425

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is St Francis Hospital located?

St Francis Hospital is at 5959 Park Ave, Memphis, TN 38119 in Shelby County.

Does St Francis Hospital have an emergency room?

Yes. St Francis Hospital reports emergency services to Medicare, and patients spent a median of 150 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of St Francis Hospital?

St Francis Hospital has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is St Francis Hospital a trauma center?

We have no trauma center designation on record for St Francis Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Tennessee trauma program for the current list.

What is the phone number of St Francis Hospital?

The main phone number on record with Medicare is (901) 765-1000.

Would patients recommend St Francis Hospital?

In the most recent HCAHPS patient survey (949 completed surveys), 48% of patients said they would definitely recommend the hospital, and 51% rated it 9 or 10 out of 10.