Hospital Directory USA
Acute care hospital Emergency roomLevel I trauma

Regional One Health in Memphis, TN

Also known as Regional One Medical Center, Regional Medical Center at Memphis

Directions (901) 545-7928 regionalonehealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Regional One Health

Regional One Health is an acute care hospital in Memphis, Shelby County, Tennessee. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 625 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Memphis Mental Health Institute is on the same campus or next door.

CMS Care Compare

Quality ratings

1
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 3 no different · 1 worse
Infections and complications acquired in the hospital.
Readmission
4 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

294 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsWorse than national · SIR 4.77
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.25
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.22
  • Central line bloodstream infections (CLABSI)No different · SIR 0.56
  • Surgical site infections after colon surgeryBetter than national · SIR 0.27

34% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend67%
  • Rated the hospital 9 or 1061%
  • Completed surveys1,209

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.14257, -90.03145

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Regional One Health located?

Regional One Health is at 877 Jefferson Avenue, Memphis, TN 38103 in Shelby County.

Does Regional One Health have an emergency room?

Yes. Regional One Health reports emergency services to Medicare, and patients spent a median of 294 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Regional One Health?

Regional One Health has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Regional One Health a trauma center?

Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Tennessee EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Regional One Health?

The main phone number on record with Medicare is (901) 545-7928.

Would patients recommend Regional One Health?

In the most recent HCAHPS patient survey (1,209 completed surveys), 67% of patients said they would definitely recommend the hospital, and 61% rated it 9 or 10 out of 10.

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