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Acute care hospital Emergency roomLevel II trauma

Avera McKennan Hospital & University Health Center in Sioux Falls, SD

In a medical emergency, call 911. This page is for information only.

Overview

About Avera McKennan Hospital & University Health Center

Avera McKennan Hospital & University Health Center is an acute care hospital in Sioux Falls, Minnehaha County, South Dakota. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 572 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Sioux Falls Specialty Hospital is on the same campus or next door.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 6 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

112 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.66
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.23
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.32
  • Central line bloodstream infections (CLABSI)No different · SIR 0.78
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.53
  • Surgical site infections after colon surgeryBetter than national · SIR 0.37

63% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend76%
  • Rated the hospital 9 or 1074%
  • Completed surveys711

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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43.53455, -96.71140

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Avera McKennan Hospital & University Health Center located?

Avera McKennan Hospital & University Health Center is at 1325 S Cliff Ave Post Office Box 5045, Sioux Falls, SD 57117 in Minnehaha County.

Does Avera McKennan Hospital & University Health Center have an emergency room?

Yes. Avera McKennan Hospital & University Health Center reports emergency services to Medicare, and patients spent a median of 112 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Avera McKennan Hospital & University Health Center?

Avera McKennan Hospital & University Health Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Avera McKennan Hospital & University Health Center a trauma center?

Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the South Dakota EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Avera McKennan Hospital & University Health Center?

The main phone number on record with Medicare is (605) 322-8000.

Would patients recommend Avera McKennan Hospital & University Health Center?

In the most recent HCAHPS patient survey (711 completed surveys), 76% of patients said they would definitely recommend the hospital, and 74% rated it 9 or 10 out of 10.