Monument Health Custer Hospital in Custer, SD
In a medical emergency, call 911. This page is for information only.
About Monument Health Custer Hospital
Monument Health Custer Hospital is a critical access hospital in Custer, Custer County, South Dakota. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. The nearest other listed hospital is Monument Health Custer Hospital, about 11 mi away.
The map pin is approximate (ZIP code center). Use the street address for directions.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
65% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Would definitely recommend79%
- Rated the hospital 9 or 1077%
- Completed surveys65
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
43.65730, -103.42580
Nearby hospitals
Frequently asked questions
Where is Monument Health Custer Hospital located?
Monument Health Custer Hospital is at 1220 Montgomery Street, Custer, SD 57730 in Custer County.
Does Monument Health Custer Hospital have an emergency room?
Yes. Monument Health Custer Hospital reports emergency services to Medicare, and patients spent a median of 132 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Monument Health Custer Hospital?
Monument Health Custer Hospital does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.
Is Monument Health Custer Hospital a trauma center?
We have no trauma center designation on record for Monument Health Custer Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the South Dakota trauma program for the current list.
What is the phone number of Monument Health Custer Hospital?
The main phone number on record with Medicare is (605) 673-9400.
Would patients recommend Monument Health Custer Hospital?
In the most recent HCAHPS patient survey (65 completed surveys), 79% of patients said they would definitely recommend the hospital, and 77% rated it 9 or 10 out of 10.
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