St Francis-Downtown in Greenville, SC
In a medical emergency, call 911. This page is for information only.
About St Francis-Downtown
St Francis-Downtown is an acute care hospital in Greenville, Greenville County, South Carolina. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 245 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. Regency Hospital of Greenville is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.21
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.30
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.24
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.12
- Surgical site infections after colon surgeryNo different · SIR 1.61
57% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend77%
- Rated the hospital 9 or 1075%
- Completed surveys1,476
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
34.84331, -82.42191
Nearby hospitals
- Regency Hospital of Greenville1 St Francis Drive, 4th Floor, Greenville, SCLong-term care hospitalSame campus
- Prisma Health Greenville Memorial Hospital701 Grove Road, Greenville, SC · Level I traumaAcute care hospital1.6 mi
- Shriners Hospitals for Children950 West Faris Road, Greenville, SCChildren's hospital1.8 mi
- Prisma Health Patewood Hospital175 Patewood Drive, Greenville, SCAcute care hospital5.4 mi
- Encompass Health Rehabilitation Hospital Greenvill3372 Laurens Rd, Greenville, SCRehabilitation hospital6.1 mi
- Springbrook Behavioral Health SystemOne Havenwood Lane PO Box 1005, Travelers Rest, SCPsychiatric hospital8.4 mi
- Prisma Health North Greenville Ltach807 North Main Street, Travelers Rest, SCLong-term care hospital9.3 mi
- Prisma Health Baptist Easley Hospital200 Fleetwood Drive, Easley, SC · Emergency roomAcute care hospital10 mi
- Carolina Ctr for Behavioral Health,the2700 E Phillips Rd, Greer, SCPsychiatric hospital11 mi
- Prisma Health Greer Memorial Hospital830 South Buncombe Road, Greer, SC · Emergency roomHospital11 mi
Frequently asked questions
Where is St Francis-Downtown located?
St Francis-Downtown is at One St Francis Dr, Greenville, SC 29601 in Greenville County.
Does St Francis-Downtown have an emergency room?
Yes. St Francis-Downtown reports emergency services to Medicare, and patients spent a median of 163 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of St Francis-Downtown?
St Francis-Downtown has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is St Francis-Downtown a trauma center?
We have no trauma center designation on record for St Francis-Downtown. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the South Carolina trauma program for the current list.
What is the phone number of St Francis-Downtown?
The main phone number on record with Medicare is (800) 805-5678.
Would patients recommend St Francis-Downtown?
In the most recent HCAHPS patient survey (1,476 completed surveys), 77% of patients said they would definitely recommend the hospital, and 75% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.