Hospital Directory USA
VA medical center Emergency room

San Juan VA Medical Center in San Juan, PR

In a medical emergency, call 911. This page is for information only.

Overview

About San Juan VA Medical Center

San Juan VA Medical Center is a vA medical center in San Juan, San Juan Municipio, Puerto Rico. It reports its ownership to Medicare as the Veterans Health Administration. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. San Juan Municipality Hospital is on the same campus or next door.

The map pin is approximate (ZIP code center). Use the street address for directions.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 4 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 no different · 1 worse
Infections and complications acquired in the hospital.
Readmission
1 no different · 5 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.79
  • Central line bloodstream infections (CLABSI)No different · SIR 0.38

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend78%
  • Rated the hospital 9 or 1078%
  • Completed surveys574

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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18.46630, -66.10570

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is San Juan VA Medical Center located?

San Juan VA Medical Center is at 10 Calle Casia, San Juan, PR 00921 in San Juan Municipio.

Does San Juan VA Medical Center have an emergency room?

Yes. San Juan VA Medical Center reports emergency services to Medicare. In a life-threatening emergency, call 911.

What is the CMS star rating of San Juan VA Medical Center?

San Juan VA Medical Center has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is San Juan VA Medical Center a trauma center?

We have no trauma center designation on record for San Juan VA Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Puerto Rico trauma program for the current list.

What is the phone number of San Juan VA Medical Center?

The main phone number on record with Medicare is (800) 449-8729.

Would patients recommend San Juan VA Medical Center?

In the most recent HCAHPS patient survey (574 completed surveys), 78% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.