Wilkes-Barre General Hospital in Wilkes-Barre, PA
In a medical emergency, call 911. This page is for information only.
About Wilkes-Barre General Hospital
Wilkes-Barre General Hospital is an acute care hospital in Wilkes-Barre, Luzerne County, Pennsylvania. It reports its ownership to Medicare as for-profit. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 412 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. Pam Specialty Hospital of Wilkes-Barre is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.32
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.43
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 1.34
73% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend53%
- Rated the hospital 9 or 1059%
- Completed surveys704
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.25785, -75.86827
Nearby hospitals
- Pam Specialty Hospital of Wilkes-Barre575 North River Street, 7th Floor, Wilkes-Barre, PALong-term care hospitalSame campus
- John Heinz Institute of Rehabilitation Medicine150 Mundy Street, Wilkes Barre Townshi, PARehabilitation hospital1.2 mi
- Wyoming Valley Behavioral Hospital562 Wyoming Avenue, Kingston, PAPsychiatric hospital1.4 mi
- Wilkes Barre VA Medical Center1111 East End Boulevard, Wilkes-Barre, PA · Emergency roomVA medical center1.8 mi
- Geisinger Wyoming Valley Medical Center1000 East Mountain Boulevard, Wilkes-Barre, PA · Level II traumaAcute care hospital2.9 mi
- Geisinger Behavioral Health Center Northeast60 Glenmaura National Boulevard, Moosic, PAPsychiatric hospital12 mi
- Geisinger-Community Medical Center1822 Mulberry Street, Scranton, PA · Level II traumaAcute care hospital15 mi
- Regional Hospital of Scranton746 Jefferson Avenue, Scranton, PA · Emergency roomAcute care hospital15 mi
- Moses Taylor Hospital700 Quincy Avenue, Scranton, PA · Emergency roomHospital15 mi
- Allied Services Scranton Rehab Hospital475 Morgan Highway, Scranton, PAHospital16 mi
Frequently asked questions
Where is Wilkes-Barre General Hospital located?
Wilkes-Barre General Hospital is at 575 North River Street, Wilkes-Barre, PA 18764 in Luzerne County.
Does Wilkes-Barre General Hospital have an emergency room?
Yes. Wilkes-Barre General Hospital reports emergency services to Medicare, and patients spent a median of 209 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Wilkes-Barre General Hospital?
Wilkes-Barre General Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Wilkes-Barre General Hospital a trauma center?
We have no trauma center designation on record for Wilkes-Barre General Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Pennsylvania trauma program for the current list.
What is the phone number of Wilkes-Barre General Hospital?
The main phone number on record with Medicare is (570) 829-8111.
Would patients recommend Wilkes-Barre General Hospital?
In the most recent HCAHPS patient survey (704 completed surveys), 53% of patients said they would definitely recommend the hospital, and 59% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.