Hospital Directory USA
Acute care hospital Emergency room

Chester County Hospital in West Chester, PA

Directions (610) 431-5000 pennmedicine.org

In a medical emergency, call 911. This page is for information only.

Overview

About Chester County Hospital

Chester County Hospital is an acute care hospital in West Chester, Chester County, Pennsylvania. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 309 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. Haven Behavioral Hospital of West Chester is on the same campus or next door.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 7 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 9 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

241 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.49
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.37
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.34
  • Central line bloodstream infections (CLABSI)No different · SIR 0.43
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.96
  • Surgical site infections after colon surgeryNo different · SIR 0.90

62% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend77%
  • Rated the hospital 9 or 1078%
  • Completed surveys592

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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39.97048, -75.60136

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Chester County Hospital located?

Chester County Hospital is at 701 East Marshall Street, West Chester, PA 19380 in Chester County.

Does Chester County Hospital have an emergency room?

Yes. Chester County Hospital reports emergency services to Medicare, and patients spent a median of 241 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Chester County Hospital?

Chester County Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Chester County Hospital a trauma center?

We have no trauma center designation on record for Chester County Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Pennsylvania trauma program for the current list.

What is the phone number of Chester County Hospital?

The main phone number on record with Medicare is (610) 431-5000.

Would patients recommend Chester County Hospital?

In the most recent HCAHPS patient survey (592 completed surveys), 77% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.

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