Lancaster General Hospital in Lancaster, PA
Also known as LGH
In a medical emergency, call 911. This page is for information only.
About Lancaster General Hospital
Lancaster General Hospital is an acute care hospital in Lancaster, Lancaster County, Pennsylvania. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 620 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Lancaster Behavioral Health Hospital, about 0.5 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.45
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.47
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.30
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.29
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.54
- Surgical site infections after colon surgeryNo different · SIR 0.82
67% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend71%
- Rated the hospital 9 or 1074%
- Completed surveys462
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
40.04712, -76.30530
Nearby hospitals
- Lancaster Behavioral Health Hospital333 Harrisburg Avenue, Lancaster, PAPsychiatric hospital0.5 mi
- Lancaster Rehabilitation Hospital675 Good Drive, Lancaster, PARehabilitation hospital2.6 mi
- Lancaster General Women's & Babies Hospital690 Good Drive, Lancaster, PAHospital2.7 mi
- Penn State Health Lancaster Medical Center2160 State Road, Lancaster, PA · Emergency roomAcute care hospital4.7 mi
- Upmc Lititz1500 Highlands Drive, Lititz, PA · Emergency roomAcute care hospital5.9 mi
- Wellspan Ephrata Community Hospital169 Martin Avenue, Ephrata, PA · Emergency roomAcute care hospital12 mi
- Philhaven Hospital283 South Butler Road, Mt Gretna, PAPsychiatric hospital17 mi
- Lebanon VA Medical Center1700 South Lincoln Avenue, Lebanon, PA · Emergency roomVA medical center19 mi
- Wellspan Good Samaritan Hospital252 South 4th Street, Lebanon, PA · Emergency roomAcute care hospital21 mi
- Wernersville State Hospital160 Main Street, Wernersville, PAPsychiatric hospital22 mi
Frequently asked questions
Where is Lancaster General Hospital located?
Lancaster General Hospital is at 555 North Duke Street, Lancaster, PA 17602 in Lancaster County.
Does Lancaster General Hospital have an emergency room?
Yes. Lancaster General Hospital reports emergency services to Medicare, and patients spent a median of 209 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Lancaster General Hospital?
Lancaster General Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Lancaster General Hospital a trauma center?
Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Pennsylvania EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Lancaster General Hospital?
The main phone number on record with Medicare is (717) 544-5511.
Would patients recommend Lancaster General Hospital?
In the most recent HCAHPS patient survey (462 completed surveys), 71% of patients said they would definitely recommend the hospital, and 74% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.