Mercy Medical Center in Roseburg, OR
Also known as CHI Mercy Health Mercy Medical Center
In a medical emergency, call 911. This page is for information only.
About Mercy Medical Center
Mercy Medical Center is an acute care hospital in Roseburg, Douglas County, Oregon. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 174 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is VA Roseburg Healthcare System, about 0.8 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.50
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.23
- Central line bloodstream infections (CLABSI)No different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.00
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend56%
- Rated the hospital 9 or 1066%
- Completed surveys622
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
43.24002, -123.36662
Nearby hospitals
Frequently asked questions
Where is Mercy Medical Center located?
Mercy Medical Center is at 2700 NW Stewart Parkway, Roseburg, OR 97471 in Douglas County.
Does Mercy Medical Center have an emergency room?
Yes. Mercy Medical Center reports emergency services to Medicare, and patients spent a median of 202 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mercy Medical Center?
Mercy Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mercy Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Oregon EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mercy Medical Center?
The main phone number on record with Medicare is (541) 673-0611.
Would patients recommend Mercy Medical Center?
In the most recent HCAHPS patient survey (622 completed surveys), 56% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.
Related guides
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.