St Charles Madras in Madras, OR
Also known as Mountain View Hospital
In a medical emergency, call 911. This page is for information only.
About St Charles Madras
St Charles Madras is a critical access hospital in Madras, Jefferson County, Oregon. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 25 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Saint Charles Medical Center Redmond, about 24 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend77%
- Rated the hospital 9 or 1083%
- Completed surveys108
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
44.63744, -121.12037
Nearby hospitals
Frequently asked questions
Where is St Charles Madras located?
St Charles Madras is at 470 NE A Street, Madras, OR 97741 in Jefferson County.
Does St Charles Madras have an emergency room?
Yes. St Charles Madras reports emergency services to Medicare, and patients spent a median of 126 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of St Charles Madras?
St Charles Madras does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.
Is St Charles Madras a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Oregon EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of St Charles Madras?
The main phone number on record with Medicare is (541) 475-3882.
Would patients recommend St Charles Madras?
In the most recent HCAHPS patient survey (108 completed surveys), 77% of patients said they would definitely recommend the hospital, and 83% rated it 9 or 10 out of 10.
Related guides
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.