Good Shepherd Medical Center in Hermiston, OR
In a medical emergency, call 911. This page is for information only.
About Good Shepherd Medical Center
Good Shepherd Medical Center is a critical access hospital in Hermiston, Umatilla County, Oregon. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 49 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Trios Health, about 24 mi away.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.94
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.70
77% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend65%
- Rated the hospital 9 or 1069%
- Completed surveys270
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
45.84637, -119.31084
Nearby hospitals
Frequently asked questions
Where is Good Shepherd Medical Center located?
Good Shepherd Medical Center is at 610 NW 11th Street, Hermiston, OR 97838 in Umatilla County.
Does Good Shepherd Medical Center have an emergency room?
Yes. Good Shepherd Medical Center reports emergency services to Medicare, and patients spent a median of 151 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Good Shepherd Medical Center?
Good Shepherd Medical Center does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.
Is Good Shepherd Medical Center a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Oregon EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Good Shepherd Medical Center?
The main phone number on record with Medicare is (541) 667-3400.
Would patients recommend Good Shepherd Medical Center?
In the most recent HCAHPS patient survey (270 completed surveys), 65% of patients said they would definitely recommend the hospital, and 69% rated it 9 or 10 out of 10.
Related guides
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.