Hospital Directory USA
Acute care hospitalLevel II trauma

Hillcrest Hospital in Mayfield Heights, OH

Directions (440) 312-4500 my.clevelandclinic.org

In a medical emergency, call 911. This page is for information only.

Overview

About Hillcrest Hospital

Hillcrest Hospital is an acute care hospital in Mayfield Heights, Cuyahoga County, Ohio. It reports its ownership to Medicare as nonprofit (private). It does not report emergency services to Medicare. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 532 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Lake Health Beachwood Medical Center, about 5.1 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 better · 5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
5 better · 2 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 9 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

200 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.63
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.66
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.40
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.18
  • Surgical site infections after colon surgeryNo different · SIR 1.09

57% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend70%
  • Rated the hospital 9 or 1067%
  • Completed surveys2,161

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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41.52005, -81.43386

Emergency care

Nearest hospitals with an emergency room

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Hillcrest Hospital located?

Hillcrest Hospital is at 6780 Mayfield Road, Mayfield Heights, OH 44124 in Cuyahoga County.

Does Hillcrest Hospital have an emergency room?

Hillcrest Hospital does not report emergency services to Medicare. The nearest listed hospital with an emergency room is Lake Health Beachwood Medical Center, about 5.1 mi away. In a life-threatening emergency, call 911.

What is the CMS star rating of Hillcrest Hospital?

Hillcrest Hospital has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Hillcrest Hospital a trauma center?

Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Ohio EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Hillcrest Hospital?

The main phone number on record with Medicare is (440) 312-4500.

Would patients recommend Hillcrest Hospital?

In the most recent HCAHPS patient survey (2,161 completed surveys), 70% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.

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