Mercy Medical Center in Canton, OH
Also known as Cleveland Clinic Mercy Hospital
In a medical emergency, call 911. This page is for information only.
About Mercy Medical Center
Mercy Medical Center is an acute care hospital in Canton, Stark County, Ohio. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 446 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Select Specialty Hospital-Northeast Ohio, Inc, about 1.1 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.46
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.63
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.54
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.17
- Surgical site infections after colon surgeryWorse than national · SIR 2.86
73% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend62%
- Rated the hospital 9 or 1063%
- Completed surveys1,979
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
40.81267, -81.39696
Nearby hospitals
- Select Specialty Hospital-Northeast Ohio, Inc2600 6th Street SW, Floor 4, Canton, OHLong-term care hospital1.1 mi
- Aultman Hospital2600 Sixth Street SW, Canton, OH · Level II traumaAcute care hospital1.1 mi
- Sunrise Vista Health and Wellness1223 Market Avenue North, Canton, OHPsychiatric hospital1.3 mi
- Heartland Behavioral Healthcare3000 Erie SW, Massillon, OHPsychiatric hospital6.6 mi
- Alliance Community Hospital200 East State Street, Alliance, OH · Emergency roomAcute care hospital17 mi
- Summa Health System – Barberton Campus115 5th Street Northeast, Barberton, OH · Emergency roomHospital17 mi
- Summa Rehab Hospital29 North Adams Street, Akron, OHRehabilitation hospital19 mi
- Summa Health System525 East Market Street, Akron, OH · Level I traumaAcute care hospital19 mi
- Aultman Orrville Hospital832 South Main Street, Orrville, OH · Emergency roomCritical access hospital19 mi
- Akron Children's Hospital1 Perkins Square, Akron, OHChildren's hospital20 mi
Frequently asked questions
Where is Mercy Medical Center located?
Mercy Medical Center is at 1320 Mercy Drive NW, Canton, OH 44708 in Stark County.
Does Mercy Medical Center have an emergency room?
Yes. Mercy Medical Center reports emergency services to Medicare, and patients spent a median of 265 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mercy Medical Center?
Mercy Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mercy Medical Center a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Ohio EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Mercy Medical Center?
The main phone number on record with Medicare is (330) 489-1111.
Would patients recommend Mercy Medical Center?
In the most recent HCAHPS patient survey (1,979 completed surveys), 62% of patients said they would definitely recommend the hospital, and 63% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.