Atrium Health Cleveland in Shelby, NC
In a medical emergency, call 911. This page is for information only.
About Atrium Health Cleveland
Atrium Health Cleveland is an acute care hospital in Shelby, Cleveland County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 308 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Cherokee Medical Center, about 16 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.80
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.16
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.24
- Central line bloodstream infections (CLABSI)No different · SIR 0.27
- Surgical site infections after colon surgeryNo different · SIR 0.00
45% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend66%
- Rated the hospital 9 or 1070%
- Completed surveys1,023
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
35.30157, -81.53652
Nearby hospitals
- Cherokee Medical Center1530 N Limestone St, Gaffney, SC · Emergency roomAcute care hospital16 mi
- Caromont Regional Medical Center2525 Court Dr, Gastonia, NC · Level III traumaAcute care hospital23 mi
- Atrium Health Lincoln433 Mcalister Rd, Lincolnton, NC · Emergency roomAcute care hospital23 mi
- Rutherford Regional Medical Center288 South Ridgecrest Ave, Rutherfordton, NC · Emergency roomAcute care hospital25 mi
Frequently asked questions
Where is Atrium Health Cleveland located?
Atrium Health Cleveland is at 201 E Grover St, Shelby, NC 28150 in Cleveland County.
Does Atrium Health Cleveland have an emergency room?
Yes. Atrium Health Cleveland reports emergency services to Medicare, and patients spent a median of 160 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Atrium Health Cleveland?
Atrium Health Cleveland has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Atrium Health Cleveland a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the North Carolina EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Atrium Health Cleveland?
The main phone number on record with Medicare is (704) 487-3000.
Would patients recommend Atrium Health Cleveland?
In the most recent HCAHPS patient survey (1,023 completed surveys), 66% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.
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