Carolina East Medical Center in New Bern, NC
In a medical emergency, call 911. This page is for information only.
About Carolina East Medical Center
Carolina East Medical Center is an acute care hospital in New Bern, Craven County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. CarolinaEast Medical Center is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.95
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.35
- Central line bloodstream infections (CLABSI)No different · SIR 0.56
- Surgical site infections after colon surgeryNo different · SIR 0.30
70% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend73%
- Rated the hospital 9 or 1075%
- Completed surveys1,125
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
35.11197, -77.06623
Nearby hospitals
Frequently asked questions
Where is Carolina East Medical Center located?
Carolina East Medical Center is at 2000 Neuse Blvd, New Bern, NC 28560 in Craven County.
Does Carolina East Medical Center have an emergency room?
Yes. Carolina East Medical Center reports emergency services to Medicare, and patients spent a median of 216 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Carolina East Medical Center?
Carolina East Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Carolina East Medical Center a trauma center?
We have no trauma center designation on record for Carolina East Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.
What is the phone number of Carolina East Medical Center?
The main phone number on record with Medicare is (252) 633-8640.
Would patients recommend Carolina East Medical Center?
In the most recent HCAHPS patient survey (1,125 completed surveys), 73% of patients said they would definitely recommend the hospital, and 75% rated it 9 or 10 out of 10.
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- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
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