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Acute care hospital Emergency room

Northern Regional Hospital in Mount Airy, NC

Also known as Northern Hospital of Surry County

Directions (336) 719-7000 choosenorthern.org

In a medical emergency, call 911. This page is for information only.

Overview

About Northern Regional Hospital

Northern Regional Hospital is an acute care hospital in Mount Airy, Surry County, North Carolina. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 100 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Hugh Chatham Memorial Hospital, about 20 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
5 no different
Infections and complications acquired in the hospital.
Readmission
8 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

192 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.86
  • Surgical site infections after colon surgeryNo different · SIR 2.81

66% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend78%
  • Rated the hospital 9 or 1077%
  • Completed surveys421

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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36.48914, -80.61111

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Northern Regional Hospital located?

Northern Regional Hospital is at 830 Rockford St, Mount Airy, NC 27030 in Surry County.

Does Northern Regional Hospital have an emergency room?

Yes. Northern Regional Hospital reports emergency services to Medicare, and patients spent a median of 192 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Northern Regional Hospital?

Northern Regional Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Northern Regional Hospital a trauma center?

We have no trauma center designation on record for Northern Regional Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Northern Regional Hospital?

The main phone number on record with Medicare is (336) 719-7000.

Would patients recommend Northern Regional Hospital?

In the most recent HCAHPS patient survey (421 completed surveys), 78% of patients said they would definitely recommend the hospital, and 77% rated it 9 or 10 out of 10.

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