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Acute care hospital Emergency room

Caldwell Memorial Hospital in Lenoir, NC

In a medical emergency, call 911. This page is for information only.

Overview

About Caldwell Memorial Hospital

Caldwell Memorial Hospital is an acute care hospital in Lenoir, Caldwell County, North Carolina. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 137 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Broughton Hospital, about 14 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 6 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

205 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.47
  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.51
  • Central line bloodstream infections (CLABSI)No different · SIR 1.29
  • Surgical site infections after colon surgeryNo different · SIR 0.93

78% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend58%
  • Rated the hospital 9 or 1065%
  • Completed surveys525

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.91105, -81.53643

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Caldwell Memorial Hospital located?

Caldwell Memorial Hospital is at 321 Mulberry St SW, Lenoir, NC 28645 in Caldwell County.

Does Caldwell Memorial Hospital have an emergency room?

Yes. Caldwell Memorial Hospital reports emergency services to Medicare, and patients spent a median of 205 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Caldwell Memorial Hospital?

Caldwell Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Caldwell Memorial Hospital a trauma center?

We have no trauma center designation on record for Caldwell Memorial Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Caldwell Memorial Hospital?

The main phone number on record with Medicare is (828) 757-5100.

Would patients recommend Caldwell Memorial Hospital?

In the most recent HCAHPS patient survey (525 completed surveys), 58% of patients said they would definitely recommend the hospital, and 65% rated it 9 or 10 out of 10.