Hospital Directory USA
VA medical center Emergency room

Asheville-Oteen VA Medical Center in Asheville, NC

Also known as Charles George Department of Veterans Affairs Medical Center, VA

Directions (828) 298-7911 va.gov

In a medical emergency, call 911. This page is for information only.

Overview

About Asheville-Oteen VA Medical Center

Asheville-Oteen VA Medical Center is a vA medical center in Asheville, Buncombe County, North Carolina. It reports its ownership to Medicare as the Veterans Health Administration. It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 119 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is CarePartners Rehabilitation Hospital, about 3.1 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 4 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 no different
Infections and complications acquired in the hospital.
Readmission
3 better · 3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.36

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend94%
  • Rated the hospital 9 or 1092%
  • Completed surveys531

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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35.58724, -82.48549

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Asheville-Oteen VA Medical Center located?

Asheville-Oteen VA Medical Center is at 1100 Tunnel Road, Asheville, NC 28805 in Buncombe County.

Does Asheville-Oteen VA Medical Center have an emergency room?

Yes. Asheville-Oteen VA Medical Center reports emergency services to Medicare. In a life-threatening emergency, call 911.

What is the CMS star rating of Asheville-Oteen VA Medical Center?

Asheville-Oteen VA Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Asheville-Oteen VA Medical Center a trauma center?

We have no trauma center designation on record for Asheville-Oteen VA Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the North Carolina trauma program for the current list.

What is the phone number of Asheville-Oteen VA Medical Center?

The main phone number on record with Medicare is (828) 298-7911.

Would patients recommend Asheville-Oteen VA Medical Center?

In the most recent HCAHPS patient survey (531 completed surveys), 94% of patients said they would definitely recommend the hospital, and 92% rated it 9 or 10 out of 10.

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