Hospital Directory USA
Acute care hospital Emergency room

Mercy Medical Center in Rockville Centre, NY

In a medical emergency, call 911. This page is for information only.

Overview

About Mercy Medical Center

Mercy Medical Center is an acute care hospital in Rockville Centre, Nassau County, New York. It reports its ownership to Medicare as nonprofit (church-affiliated). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 375 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Mount Sinai South Nassau, about 2.4 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
7 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 5 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 7 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

238 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.00
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00
  • Central line bloodstream infections (CLABSI)No different · SIR 0.38
  • Surgical site infections after colon surgeryNo different · SIR 0.66

95% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend68%
  • Rated the hospital 9 or 1065%
  • Completed surveys840

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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40.68713, -73.63106

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Mercy Medical Center located?

Mercy Medical Center is at 1000 North Village Avenue, Rockville Centre, NY 11571 in Nassau County.

Does Mercy Medical Center have an emergency room?

Yes. Mercy Medical Center reports emergency services to Medicare, and patients spent a median of 238 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Mercy Medical Center?

Mercy Medical Center has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Mercy Medical Center a trauma center?

We have no trauma center designation on record for Mercy Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the New York trauma program for the current list.

What is the phone number of Mercy Medical Center?

The main phone number on record with Medicare is (516) 705-2525.

Would patients recommend Mercy Medical Center?

In the most recent HCAHPS patient survey (840 completed surveys), 68% of patients said they would definitely recommend the hospital, and 65% rated it 9 or 10 out of 10.