Hospital Directory USA
Acute care hospital Emergency roomLevel II trauma

Eastern New Mexico Medical Center in Roswell, NM

In a medical emergency, call 911. This page is for information only.

Overview

About Eastern New Mexico Medical Center

Eastern New Mexico Medical Center is an acute care hospital in Roswell, Chaves County, New Mexico. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 162 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Lovelace Regional Hospital - Roswell, about 0.6 mi away.

CMS Care Compare

Quality ratings

1
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
4 no different · 2 worse
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 3 no different
Infections and complications acquired in the hospital.
Readmission
7 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

188 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00

46% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend53%
  • Rated the hospital 9 or 1056%
  • Completed surveys357

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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33.42335, -104.52752

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Eastern New Mexico Medical Center located?

Eastern New Mexico Medical Center is at 405 W Country Club Road, Roswell, NM 88201 in Chaves County.

Does Eastern New Mexico Medical Center have an emergency room?

Yes. Eastern New Mexico Medical Center reports emergency services to Medicare, and patients spent a median of 188 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Eastern New Mexico Medical Center?

Eastern New Mexico Medical Center has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Eastern New Mexico Medical Center a trauma center?

Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the New Mexico EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Eastern New Mexico Medical Center?

The main phone number on record with Medicare is (575) 624-8722.

Would patients recommend Eastern New Mexico Medical Center?

In the most recent HCAHPS patient survey (357 completed surveys), 53% of patients said they would definitely recommend the hospital, and 56% rated it 9 or 10 out of 10.