Roosevelt General Hospital in Portales, NM
In a medical emergency, call 911. This page is for information only.
About Roosevelt General Hospital
Roosevelt General Hospital is an acute care hospital in Portales, Roosevelt County, New Mexico. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level III trauma center. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 24 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Plains Regional Medical Center, about 19 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
0% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Would definitely recommend58%
- Rated the hospital 9 or 1069%
- Completed surveys70
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
34.16931, -103.36308
Nearby hospitals
Frequently asked questions
Where is Roosevelt General Hospital located?
Roosevelt General Hospital is at 42121 US Highway 70, Portales, NM 88130 in Roosevelt County.
Does Roosevelt General Hospital have an emergency room?
Yes. Roosevelt General Hospital reports emergency services to Medicare, and patients spent a median of 162 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Roosevelt General Hospital?
Roosevelt General Hospital does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.
Is Roosevelt General Hospital a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the New Mexico EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Roosevelt General Hospital?
The main phone number on record with Medicare is (575) 356-3412.
Would patients recommend Roosevelt General Hospital?
In the most recent HCAHPS patient survey (70 completed surveys), 58% of patients said they would definitely recommend the hospital, and 69% rated it 9 or 10 out of 10.
Related guides
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.