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Acute care hospital Emergency roomLevel II trauma

Jersey Shore University Medical Center in Neptune, NJ

In a medical emergency, call 911. This page is for information only.

Overview

About Jersey Shore University Medical Center

Jersey Shore University Medical Center is an acute care hospital in Neptune, Monmouth County, New Jersey. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 618 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Encompass Health Rehab Hospital of Tinton Falls, about 5.8 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 better · 5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 6 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 8 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

210 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 1.16
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.19
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.27
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.34
  • Surgical site infections after abdominal hysterectomyNo different · SIR 0.80
  • Surgical site infections after colon surgeryBetter than national · SIR 0.21

67% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend69%
  • Rated the hospital 9 or 1066%
  • Completed surveys4,231

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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40.20788, -74.03829

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Jersey Shore University Medical Center located?

Jersey Shore University Medical Center is at 1945 Rte 33, Neptune, NJ 07754 in Monmouth County.

Does Jersey Shore University Medical Center have an emergency room?

Yes. Jersey Shore University Medical Center reports emergency services to Medicare, and patients spent a median of 210 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Jersey Shore University Medical Center?

Jersey Shore University Medical Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Jersey Shore University Medical Center a trauma center?

Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the New Jersey EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Jersey Shore University Medical Center?

The main phone number on record with Medicare is (732) 775-5500.

Would patients recommend Jersey Shore University Medical Center?

In the most recent HCAHPS patient survey (4,231 completed surveys), 69% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.