Hospital Directory USA
Acute care hospital Emergency roomLevel I trauma

Hackensack University Medical Center in Hackensack, NJ

Also known as HackensackUMC

Directions (551) 996-2000 hackensackmeridianhealth.org

In a medical emergency, call 911. This page is for information only.

Overview

About Hackensack University Medical Center

Hackensack University Medical Center is an acute care hospital in Hackensack, Bergen County, New Jersey. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 781 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Select Specialty Hospital Northeast, about 1.3 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 better · 2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
4 better · 4 no different
Infections and complications acquired in the hospital.
Readmission
2 better · 5 no different · 4 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

202 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.80
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.38
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.35
  • Central line bloodstream infections (CLABSI)Better than national · SIR 0.34
  • Surgical site infections after abdominal hysterectomyNo different · SIR 1.09
  • Surgical site infections after colon surgeryNo different · SIR 0.51

72% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend74%
  • Rated the hospital 9 or 1072%
  • Completed surveys4,034

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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40.88423, -74.05775

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Hackensack University Medical Center located?

Hackensack University Medical Center is at 30 Prospect Ave, Hackensack, NJ 07601 in Bergen County.

Does Hackensack University Medical Center have an emergency room?

Yes. Hackensack University Medical Center reports emergency services to Medicare, and patients spent a median of 202 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Hackensack University Medical Center?

Hackensack University Medical Center has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Hackensack University Medical Center a trauma center?

Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the New Jersey EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Hackensack University Medical Center?

The main phone number on record with Medicare is (551) 996-2000.

Would patients recommend Hackensack University Medical Center?

In the most recent HCAHPS patient survey (4,034 completed surveys), 74% of patients said they would definitely recommend the hospital, and 72% rated it 9 or 10 out of 10.

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