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Critical access hospital Emergency roomLevel IV trauma

Phelps Memorial Health Center in Holdrege, NE

In a medical emergency, call 911. This page is for information only.

Overview

About Phelps Memorial Health Center

Phelps Memorial Health Center is a critical access hospital in Holdrege, Phelps County, Nebraska. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Kearney Regional Medical Center, about 22 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
2 no different · 1 worse
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 5 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

87 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend86%
  • Rated the hospital 9 or 1085%
  • Completed surveys286

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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40.44710, -99.38211

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Phelps Memorial Health Center located?

Phelps Memorial Health Center is at 1215 Tibbals St, Holdrege, NE 68949 in Phelps County.

Does Phelps Memorial Health Center have an emergency room?

Yes. Phelps Memorial Health Center reports emergency services to Medicare, and patients spent a median of 87 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Phelps Memorial Health Center?

Phelps Memorial Health Center has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Phelps Memorial Health Center a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Nebraska EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Phelps Memorial Health Center?

The main phone number on record with Medicare is (308) 995-2211.

Would patients recommend Phelps Memorial Health Center?

In the most recent HCAHPS patient survey (286 completed surveys), 86% of patients said they would definitely recommend the hospital, and 85% rated it 9 or 10 out of 10.