Hospital Directory USA
Acute care hospital Emergency roomLevel I trauma

Mercy Hospital Springfield in Springfield, MO

Also known as Saint John's Hospital

In a medical emergency, call 911. This page is for information only.

Overview

About Mercy Hospital Springfield

Mercy Hospital Springfield is an acute care hospital in Springfield, Greene County, Missouri. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 866 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Select Specialty Hospital Springfield, Inc, about 2.0 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
1 better · 6 no different · 1 worse
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 better · 5 no different · 1 worse
Infections and complications acquired in the hospital.
Readmission
1 better · 9 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

299 min
Median time in the ER before leaving (OP-18b)
4.0%
Left before being seen (OP-22)
very high
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsBetter than national · SIR 0.52
  • Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.55
  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.34
  • Central line bloodstream infections (CLABSI)No different · SIR 1.09
  • Surgical site infections after abdominal hysterectomyWorse than national · SIR 3.10
  • Surgical site infections after colon surgeryNo different · SIR 1.19

84% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend70%
  • Rated the hospital 9 or 1068%
  • Completed surveys1,825

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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37.17614, -93.27165

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Mercy Hospital Springfield located?

Mercy Hospital Springfield is at 2115 S. Fremont Ave, Springfield, MO 65804 in Greene County.

Does Mercy Hospital Springfield have an emergency room?

Yes. Mercy Hospital Springfield reports emergency services to Medicare, and patients spent a median of 299 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Mercy Hospital Springfield?

Mercy Hospital Springfield has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Mercy Hospital Springfield a trauma center?

Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Missouri EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Mercy Hospital Springfield?

The main phone number on record with Medicare is (417) 820-2000.

Would patients recommend Mercy Hospital Springfield?

In the most recent HCAHPS patient survey (1,825 completed surveys), 70% of patients said they would definitely recommend the hospital, and 68% rated it 9 or 10 out of 10.