Citizens Memorial Hospital in Bolivar, MO
Also known as CMH
In a medical emergency, call 911. This page is for information only.
About Citizens Memorial Hospital
Citizens Memorial Hospital is an acute care hospital in Bolivar, Polk County, Missouri. It reports its ownership to Medicare as public (hospital district or authority). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 86 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.38
62% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend71%
- Rated the hospital 9 or 1071%
- Completed surveys369
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
37.62657, -93.42087
Frequently asked questions
Where is Citizens Memorial Hospital located?
Citizens Memorial Hospital is at 1500 N Oakland, Bolivar, MO 65613 in Polk County.
Does Citizens Memorial Hospital have an emergency room?
Yes. Citizens Memorial Hospital reports emergency services to Medicare, and patients spent a median of 186 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Citizens Memorial Hospital?
Citizens Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Citizens Memorial Hospital a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Missouri EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Citizens Memorial Hospital?
The main phone number on record with Medicare is (417) 326-6000.
Would patients recommend Citizens Memorial Hospital?
In the most recent HCAHPS patient survey (369 completed surveys), 71% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.
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