Merit Health River Oaks in Flowood, MS
Also known as River Oaks Hospital
In a medical emergency, call 911. This page is for information only.
About Merit Health River Oaks
Merit Health River Oaks is an acute care hospital in Flowood, Rankin County, Mississippi. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 1 out of 5. It has 160 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. Merit Health Women's Hospital is on the same campus or next door.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.00
- Central line bloodstream infections (CLABSI)No different · SIR 0.00
- Surgical site infections after colon surgeryNo different · SIR 0.00
53% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend51%
- Rated the hospital 9 or 1052%
- Completed surveys501
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
32.32910, -90.10681
Nearby hospitals
- Merit Health Women's Hospital1026 River Oaks Drive, Flowood, MSAcute care hospitalSame campus
- Brentwood Behavioral Healthcare of Ms3531 East Lakeland Drive, Flowood, MS · Emergency roomPsychiatric hospital0.4 mi
- St Dominic-Jackson Memorial Hospital969 Lakeland Dr, Jackson, MS · Level IV traumaAcute care hospital3.4 mi
- G. V. (Sonny) Montgomery VA Medical Center (Jackson)1500 E. Woodrow Wilson Drive, Jackson, MS · Emergency roomVA medical center3.5 mi
- Mississippi Methodist Rehab Ctr1350 E Woodrow Wilson Dr, Jackson, MSAcute care hospital3.5 mi
- VA Medical CenterJackson, MSVA medical center3.6 mi
- Oceans Behavioral Hospital of Jackson2969 North Curran Drive, Bldg A, Jackson, MSPsychiatric hospital3.8 mi
- Children of Mississippi HospitalJackson, MSHospital3.8 mi
- University of Mississippi Med Center2500 N State St, Jackson, MS · Level I traumaAcute care hospital4.0 mi
- Select Specialty Hospital - Belhaven1225 North State Street, 5th Floor, Jackson, MSLong-term care hospital4.3 mi
Frequently asked questions
Where is Merit Health River Oaks located?
Merit Health River Oaks is at 1030 River Oaks Drive, Flowood, MS 39232 in Rankin County.
Does Merit Health River Oaks have an emergency room?
Yes. Merit Health River Oaks reports emergency services to Medicare, and patients spent a median of 134 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Merit Health River Oaks?
Merit Health River Oaks has a CMS Overall Hospital Quality Star Rating of 1 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Merit Health River Oaks a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Mississippi EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Merit Health River Oaks?
The main phone number on record with Medicare is (601) 932-1030.
Would patients recommend Merit Health River Oaks?
In the most recent HCAHPS patient survey (501 completed surveys), 51% of patients said they would definitely recommend the hospital, and 52% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.