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Acute care hospital Emergency room

Munson Healthcare Manistee Hospital in Manistee, MI

Also known as West Shore Medical Center

In a medical emergency, call 911. This page is for information only.

Overview

About Munson Healthcare Manistee Hospital

Munson Healthcare Manistee Hospital is an acute care hospital in Manistee, Manistee County, Michigan. It reports its ownership to Medicare as nonprofit (other). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 45 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Corewell Health Ludington Hospital, about 23 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 3 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

125 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

82% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend62%
  • Rated the hospital 9 or 1070%
  • Completed surveys143

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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44.27221, -86.27391

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Munson Healthcare Manistee Hospital located?

Munson Healthcare Manistee Hospital is at 1465 E Parkdale Ave, Manistee, MI 49660 in Manistee County.

Does Munson Healthcare Manistee Hospital have an emergency room?

Yes. Munson Healthcare Manistee Hospital reports emergency services to Medicare, and patients spent a median of 125 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Munson Healthcare Manistee Hospital?

Munson Healthcare Manistee Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Munson Healthcare Manistee Hospital a trauma center?

We have no trauma center designation on record for Munson Healthcare Manistee Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Michigan trauma program for the current list.

What is the phone number of Munson Healthcare Manistee Hospital?

The main phone number on record with Medicare is (231) 398-1000.

Would patients recommend Munson Healthcare Manistee Hospital?

In the most recent HCAHPS patient survey (143 completed surveys), 62% of patients said they would definitely recommend the hospital, and 70% rated it 9 or 10 out of 10.