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Acute care hospital Emergency room

Promedica Charles and Virginia Hickman Hospital in Adrian, MI

Also known as Mission Pointe Golf Course

Directions (517) 265-0900

In a medical emergency, call 911. This page is for information only.

Overview

About Promedica Charles and Virginia Hickman Hospital

Promedica Charles and Virginia Hickman Hospital is an acute care hospital in Adrian, Lenawee County, Michigan. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is The Center for Forensic Psychiatry, about 21 mi away.

CMS Care Compare

Quality ratings

3
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
6 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 better · 1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 7 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

172 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.14

62% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend54%
  • Rated the hospital 9 or 1063%
  • Completed surveys539

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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41.96515, -84.00452

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Promedica Charles and Virginia Hickman Hospital located?

Promedica Charles and Virginia Hickman Hospital is at 5640 N Adrian Highway, Adrian, MI 49221 in Lenawee County.

Does Promedica Charles and Virginia Hickman Hospital have an emergency room?

Yes. Promedica Charles and Virginia Hickman Hospital reports emergency services to Medicare, and patients spent a median of 172 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Promedica Charles and Virginia Hickman Hospital?

Promedica Charles and Virginia Hickman Hospital has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Promedica Charles and Virginia Hickman Hospital a trauma center?

We have no trauma center designation on record for Promedica Charles and Virginia Hickman Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Michigan trauma program for the current list.

What is the phone number of Promedica Charles and Virginia Hickman Hospital?

The main phone number on record with Medicare is (517) 265-0900.

Would patients recommend Promedica Charles and Virginia Hickman Hospital?

In the most recent HCAHPS patient survey (539 completed surveys), 54% of patients said they would definitely recommend the hospital, and 63% rated it 9 or 10 out of 10.

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