North Shore Medical Center - in Salem, MA
In a medical emergency, call 911. This page is for information only.
About North Shore Medical Center -
North Shore Medical Center - is an acute care hospital in Salem, Essex County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level III trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 244 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Salem Hospital, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 1.00
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.81
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.46
- Central line bloodstream infections (CLABSI)Better than national · SIR 0.35
- Surgical site infections after colon surgeryNo different · SIR 2.01
44% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend67%
- Rated the hospital 9 or 1066%
- Completed surveys593
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.51239, -70.90812
Nearby hospitals
- Salem Hospital81 Highland Avenue, Salem, MA · Emergency roomHospital0.2 mi
- Lahey Medical Center, Peabody1 Essex Center Drive, Peabody, MA · Emergency roomHospital2.6 mi
- Encompass Health Rehab Hospital Of New England At BeverlyBeverly, MAHospital3.5 mi
- BayRidge Hospital60 Granite Street, Lynn, MAPsychiatric hospital3.8 mi
- Northeast Hospital Corporation85 Herrick Street, Beverly, MA · Level III traumaAcute care hospital4.0 mi
- Melrosewakefield Healthcare585 Lebanon Street, Melrose, MA · Emergency roomAcute care hospital8.6 mi
- CHA Everett Hospital103 Garland Street, Everett, MA · Emergency roomHospital9.8 mi
- Winchester Hospital41 Highland Avenue, Winchester, MA · Emergency roomAcute care hospital11 mi
- Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MARehabilitation hospital12 mi
- Lawrence Memorial Hospital of Medford170 Governors Avenue, Medford, MA · Emergency roomHospital12 mi
Frequently asked questions
Where is North Shore Medical Center - located?
North Shore Medical Center - is at 81 Highland Avenue, Salem, MA 01970 in Essex County.
Does North Shore Medical Center - have an emergency room?
Yes. North Shore Medical Center - reports emergency services to Medicare, and patients spent a median of 271 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of North Shore Medical Center -?
North Shore Medical Center - has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is North Shore Medical Center - a trauma center?
Yes. It is listed as a Level III trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date November 2023). Trauma designations are renewed periodically, so confirm with the Massachusetts EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of North Shore Medical Center -?
The main phone number on record with Medicare is (978) 741-1215.
Would patients recommend North Shore Medical Center -?
In the most recent HCAHPS patient survey (593 completed surveys), 67% of patients said they would definitely recommend the hospital, and 66% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.