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Acute care hospital Emergency room

Beth Israel Deaconess Hospital - Needham in Needham, MA

Also known as Glover Memorial Hospital, Deaconess-Glover

In a medical emergency, call 911. This page is for information only.

Overview

About Beth Israel Deaconess Hospital - Needham

Beth Israel Deaconess Hospital - Needham is an acute care hospital in Needham, Norfolk County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 58 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Newton-Wellesley Hospital, about 3.7 mi away.

CMS Care Compare

Quality ratings

5
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 better · 2 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
6 no different
Infections and complications acquired in the hospital.
Readmission
5 no different · 2 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

196 min
Median time in the ER before leaving (OP-18b)
1.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • MRSA bloodstream infectionsNo different · SIR 0.00
  • Catheter-associated urinary tract infections (CAUTI)No different · SIR 1.18
  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.64
  • Central line bloodstream infections (CLABSI)No different · SIR 0.52
  • Surgical site infections after colon surgeryNo different · SIR 0.60

31% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend70%
  • Rated the hospital 9 or 1068%
  • Completed surveys712

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.27751, -71.23730

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Beth Israel Deaconess Hospital - Needham located?

Beth Israel Deaconess Hospital - Needham is at 148 Chestnut Street, Needham, MA 02494 in Norfolk County.

Does Beth Israel Deaconess Hospital - Needham have an emergency room?

Yes. Beth Israel Deaconess Hospital - Needham reports emergency services to Medicare, and patients spent a median of 196 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Beth Israel Deaconess Hospital - Needham?

Beth Israel Deaconess Hospital - Needham has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Beth Israel Deaconess Hospital - Needham a trauma center?

We have no trauma center designation on record for Beth Israel Deaconess Hospital - Needham. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.

What is the phone number of Beth Israel Deaconess Hospital - Needham?

The main phone number on record with Medicare is (781) 453-3002.

Would patients recommend Beth Israel Deaconess Hospital - Needham?

In the most recent HCAHPS patient survey (712 completed surveys), 70% of patients said they would definitely recommend the hospital, and 68% rated it 9 or 10 out of 10.