Baystate Franklin Medical Center in Greenfield, MA
Also known as BFMC
In a medical emergency, call 911. This page is for information only.
About Baystate Franklin Medical Center
Baystate Franklin Medical Center is an acute care hospital in Greenfield, Franklin County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 89 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Brattleboro Memorial Hospital, about 17 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.60
54% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend65%
- Rated the hospital 9 or 1067%
- Completed surveys508
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.59620, -72.59071
Nearby hospitals
- Brattleboro Memorial Hospital17 Belmont Ave, Brattleboro, VT · Emergency roomAcute care hospital17 mi
- Northampton VA Medical Center421 N Main St, Leeds, MAVA medical center18 mi
- Brattleboro RetreatAnna Marsh Lane PO Box 803, Brattleboro, VT · Emergency roomPsychiatric hospital18 mi
- Cooley Dickinson Hospital Inc,the30 Locust Street, Northampton, MA · Emergency roomAcute care hospital19 mi
- Athol Memorial Hospital2033 Main Street, Athol, MA · Emergency roomCritical access hospital19 mi
Frequently asked questions
Where is Baystate Franklin Medical Center located?
Baystate Franklin Medical Center is at 164 High Street, Greenfield, MA 01301 in Franklin County.
Does Baystate Franklin Medical Center have an emergency room?
Yes. Baystate Franklin Medical Center reports emergency services to Medicare, and patients spent a median of 194 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Baystate Franklin Medical Center?
Baystate Franklin Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Baystate Franklin Medical Center a trauma center?
We have no trauma center designation on record for Baystate Franklin Medical Center. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.
What is the phone number of Baystate Franklin Medical Center?
The main phone number on record with Medicare is (413) 773-0211.
Would patients recommend Baystate Franklin Medical Center?
In the most recent HCAHPS patient survey (508 completed surveys), 65% of patients said they would definitely recommend the hospital, and 67% rated it 9 or 10 out of 10.
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