Southcoast Hospitals Group in Fall River, MA
Also known as Charlton Memorial Hospital, Union Hospital, Charlton Hospital
In a medical emergency, call 911. This page is for information only.
About Southcoast Hospitals Group
Southcoast Hospitals Group is an acute care hospital in Fall River, Bristol County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has about 867 beds, according to OpenStreetMap. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Dr John C Corrigan Mental Health Center, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.63
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.37
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.58
- Central line bloodstream infections (CLABSI)No different · SIR 0.53
- Surgical site infections after colon surgeryNo different · SIR 0.91
67% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend72%
- Rated the hospital 9 or 1068%
- Completed surveys1,284
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.71050, -71.14628
Nearby hospitals
- Dr John C Corrigan Mental Health Center49 Hillside Street, Fall River, MAPsychiatric hospital0.2 mi
- Saint Anne's Hospital795 Middle Street, Fall River, MA · Emergency roomAcute care hospital1.5 mi
- Southcoast Behavioral Health581 Faunce Corner Road, Dartmouth, MAPsychiatric hospital8.5 mi
- Vibra Hospital of Southeastern Massachusetts4499 Acushnet Avenue, New Bedford, MALong-term care hospital11 mi
- Saint Luke's Hospital101 Page Street, New Bedford, MA · Level II traumaHospital12 mi
- Emma Pendleton Bradley Hospital1011 Veterans Memorial Parkway, East Providence, RI · Emergency roomPsychiatric hospital13 mi
- Taunton State Hospital60 Hodges Avenue, Box 151, Taunton, MAPsychiatric hospital14 mi
- Brown University Health Morton Hospital88 Washington Street, Taunton, MA · Emergency roomAcute care hospital14 mi
- Hasbro Children's Hospital593 Eddy Street, Providence, RI · Level I traumaChildren's hospital15 mi
- Women & Infants Hospital of Rhode Island101 Dudley Street, Providence, RI · Emergency roomAcute care hospital15 mi
Frequently asked questions
Where is Southcoast Hospitals Group located?
Southcoast Hospitals Group is at 363 Highland Avenue, Fall River, MA 02720 in Bristol County.
Does Southcoast Hospitals Group have an emergency room?
Yes. Southcoast Hospitals Group reports emergency services to Medicare, and patients spent a median of 190 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Southcoast Hospitals Group?
Southcoast Hospitals Group has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Southcoast Hospitals Group a trauma center?
We have no trauma center designation on record for Southcoast Hospitals Group. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.
What is the phone number of Southcoast Hospitals Group?
The main phone number on record with Medicare is (508) 679-3131.
Would patients recommend Southcoast Hospitals Group?
In the most recent HCAHPS patient survey (1,284 completed surveys), 72% of patients said they would definitely recommend the hospital, and 68% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.