Hospital Directory USA
Acute care hospital Emergency room

Massachusetts Eye and Ear Infirmary - in Boston, MA

Also known as Massachusetts Eye and Ear, Mass. Eye & Ear

In a medical emergency, call 911. This page is for information only.

Overview

About Massachusetts Eye and Ear Infirmary -

Massachusetts Eye and Ear Infirmary - is an acute care hospital in Boston, Suffolk County, Massachusetts. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It does not currently have a CMS Overall Star Rating, which usually means it reports too few measures to be rated. It has 41 licensed beds, according to state license data via HIFLD. Massachusetts General Hospital is on the same campus or next door.

CMS Care Compare

Quality ratings

N/A
Not rated: too few measures reported

How this hospital compares with the national rate on each measure group:

Mortality
1 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
2 no different
Infections and complications acquired in the hospital.
Readmission
2 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

174 min
Median time in the ER before leaving (OP-18b)
3.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 0.59

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend83%
  • Rated the hospital 9 or 1078%
  • Completed surveys351

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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42.36257, -71.07058

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Massachusetts Eye and Ear Infirmary - located?

Massachusetts Eye and Ear Infirmary - is at 243 Charles Street, Boston, MA 02114 in Suffolk County.

Does Massachusetts Eye and Ear Infirmary - have an emergency room?

Yes. Massachusetts Eye and Ear Infirmary - reports emergency services to Medicare, and patients spent a median of 174 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Massachusetts Eye and Ear Infirmary -?

Massachusetts Eye and Ear Infirmary - does not have a current CMS Overall Star Rating. CMS only rates hospitals that report enough measures; critical access, psychiatric, VA and many small hospitals are often unrated, which says nothing about their quality.

Is Massachusetts Eye and Ear Infirmary - a trauma center?

We have no trauma center designation on record for Massachusetts Eye and Ear Infirmary -. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Massachusetts trauma program for the current list.

What is the phone number of Massachusetts Eye and Ear Infirmary -?

The main phone number on record with Medicare is (617) 523-7900.

Would patients recommend Massachusetts Eye and Ear Infirmary -?

In the most recent HCAHPS patient survey (351 completed surveys), 83% of patients said they would definitely recommend the hospital, and 78% rated it 9 or 10 out of 10.