Mainehealth Stephens Hospital in Norway, ME
Also known as Stephens Memorial Hospital
In a medical emergency, call 911. This page is for information only.
About Mainehealth Stephens Hospital
Mainehealth Stephens Hospital is a critical access hospital in Norway, Oxford County, Maine. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 50 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Bridgton Hospital, about 14 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.00
- Clostridioides difficile (C. diff) infectionsNo different · SIR 0.96
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend79%
- Rated the hospital 9 or 1077%
- Completed surveys341
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
44.20957, -70.53288
Nearby hospitals
- Bridgton Hospital10 Hospital Drive, Bridgton, ME · Emergency roomCritical access hospital14 mi
- Central Maine Medical Center300 Main Street, Lewiston, ME · Level III traumaAcute care hospital17 mi
- St Mary's Regional Medical Center93 Campus Avenue - PO Box 291, Lewiston, ME · Emergency roomAcute care hospital18 mi
- Rumford Hospital420 Franklin Street, Rumford, ME · Emergency roomCritical access hospital24 mi
Frequently asked questions
Where is Mainehealth Stephens Hospital located?
Mainehealth Stephens Hospital is at 181 Main Street, Norway, ME 04268 in Oxford County.
Does Mainehealth Stephens Hospital have an emergency room?
Yes. Mainehealth Stephens Hospital reports emergency services to Medicare, and patients spent a median of 125 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Mainehealth Stephens Hospital?
Mainehealth Stephens Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Mainehealth Stephens Hospital a trauma center?
We have no trauma center designation on record for Mainehealth Stephens Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Maine trauma program for the current list.
What is the phone number of Mainehealth Stephens Hospital?
The main phone number on record with Medicare is (207) 743-5933.
Would patients recommend Mainehealth Stephens Hospital?
In the most recent HCAHPS patient survey (341 completed surveys), 79% of patients said they would definitely recommend the hospital, and 77% rated it 9 or 10 out of 10.
Related guides
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.