Hospital Directory USA
Critical access hospital Emergency room

Down East Community Hospital in Machias, ME

In a medical emergency, call 911. This page is for information only.

Overview

About Down East Community Hospital

Down East Community Hospital is a critical access hospital in Machias, Washington County, Maine. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 25 licensed beds, according to state license data via HIFLD.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
Not enough data
Infections and complications acquired in the hospital.
Readmission
3 no different
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

195 min
Median time in the ER before leaving (OP-18b)
5.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

48% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Would definitely recommend63%
  • Rated the hospital 9 or 1062%
  • Completed surveys95

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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44.71442, -67.47567

Frequently asked questions

Where is Down East Community Hospital located?

Down East Community Hospital is at 11 Hospital Drive, Machias, ME 04654 in Washington County.

Does Down East Community Hospital have an emergency room?

Yes. Down East Community Hospital reports emergency services to Medicare, and patients spent a median of 195 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Down East Community Hospital?

Down East Community Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Down East Community Hospital a trauma center?

We have no trauma center designation on record for Down East Community Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Maine trauma program for the current list.

What is the phone number of Down East Community Hospital?

The main phone number on record with Medicare is (207) 255-3356.

Would patients recommend Down East Community Hospital?

In the most recent HCAHPS patient survey (95 completed surveys), 63% of patients said they would definitely recommend the hospital, and 62% rated it 9 or 10 out of 10.