University Medical Center New Orleans in New Orleans, LA
Also known as University Medical Center
In a medical emergency, call 911. This page is for information only.
About University Medical Center New Orleans
University Medical Center New Orleans is an acute care hospital in New Orleans, Orleans Parish, Louisiana. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level I trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 506 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Southeast Louisiana Veterans Health Care System, about 0.3 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.91
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.80
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.24
- Central line bloodstream infections (CLABSI)No different · SIR 1.42
- Surgical site infections after abdominal hysterectomyNo different · SIR 3.01
- Surgical site infections after colon surgeryNo different · SIR 0.87
82% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend75%
- Rated the hospital 9 or 1071%
- Completed surveys1,658
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
29.96082, -90.08066
Nearby hospitals
- Southeast Louisiana Veterans Health Care System2400 Canal Street, New Orleans, LA · Emergency roomVA medical center0.3 mi
- Tulane Medical Center1415 Tulane Avenue, New Orleans, LA · Emergency roomHospital0.4 mi
- St Charles Surgical Hospital1717 St Charles Ave, New Orleans, LAAcute care hospital1.6 mi
- Ochsner Baptist Medical Center2700 Napoleon Avenue, New Orleans, LA · Emergency roomHospital2.1 mi
- Touro Infirmary1401 Foucher Street, New Orleans, LA · Emergency roomAcute care hospital2.6 mi
- Community Care Hospital1421 General Taylor, New Orleans, LAPsychiatric hospital2.6 mi
- Ochsner Medical Center Acute1516 Jefferson Hwy, New Orleans, LA · Emergency roomAcute care hospital3.8 mi
- Childrens Hospital200 Henry Clay Ave, New Orleans, LA · Emergency roomChildren's hospital4.1 mi
- Ochsner Rehabilitation Hospital2614 Jefferson Hwy, 4th And 5th Floors, Jefferson, LARehabilitation hospital4.4 mi
- Ochsner Extended Care Hospital2614 Jefferson Hwy, 2nd Floor, Jefferson, LALong-term care hospital4.4 mi
Frequently asked questions
Where is University Medical Center New Orleans located?
University Medical Center New Orleans is at 2000 Canal Street, New Orleans, LA 70112 in Orleans Parish.
Does University Medical Center New Orleans have an emergency room?
Yes. University Medical Center New Orleans reports emergency services to Medicare, and patients spent a median of 327 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of University Medical Center New Orleans?
University Medical Center New Orleans has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is University Medical Center New Orleans a trauma center?
Yes. It is listed as a Level I trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date March 2024). Trauma designations are renewed periodically, so confirm with the Louisiana EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of University Medical Center New Orleans?
The main phone number on record with Medicare is (504) 702-3000.
Would patients recommend University Medical Center New Orleans?
In the most recent HCAHPS patient survey (1,658 completed surveys), 75% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.