Norton Hospitals, Inc in Louisville, KY
Also known as Norton Hospital Campus
In a medical emergency, call 911. This page is for information only.
About Norton Hospitals, Inc
Norton Hospitals, Inc is an acute care hospital in Louisville, Jefferson County, Kentucky. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 905 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is UOFL HEALTH - JEWISH HOSPITAL and Mary & Elizabeth Hospital, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsNo different · SIR 0.92
- Catheter-associated urinary tract infections (CAUTI)Better than national · SIR 0.60
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.26
- Central line bloodstream infections (CLABSI)No different · SIR 0.92
- Surgical site infections after abdominal hysterectomyNo different · SIR 1.35
- Surgical site infections after colon surgeryWorse than national · SIR 1.60
60% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend73%
- Rated the hospital 9 or 1071%
- Completed surveys2,490
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
38.24821, -85.75176
Nearby hospitals
- UOFL HEALTH - JEWISH HOSPITAL and Mary & Elizabeth Hospital200 Abraham Flexner Way, Louisville, KY · Emergency roomAcute care hospital0.2 mi
- University of Louisville Hospital530 South Jackson Street, Louisville, KY · Level I traumaAcute care hospital0.4 mi
- Kindred Hospital Louisville1313 Saint Anthony Place, Louisville, KYLong-term care hospital1.2 mi
- Norton Clark Hospital1220 Missouri Ave, Jeffersonville, IN · Emergency roomAcute care hospital2.3 mi
- Norton West Louisville Hospital850 South 28th Street, Louisville, KY · Emergency roomHospital2.6 mi
- Norton Audubon Hospital1 Audubon Plaza Drive, Louisville, KY · Emergency roomHospital2.7 mi
- Louisville VA Medical Center800 Zorn Avenue, Louisville, KY · Emergency roomVA medical center3.5 mi
- Brightwell Behavioral Health1612 Blackiston View Drive, Clarksville, INPsychiatric hospital5.0 mi
- Mary & Elizabeth Hospital1850 Bluegrass Avenue, Louisville, KY · Emergency roomHospital5.4 mi
- Pam Health Rehabilitation Hospital of Greater Indi2101 Broadway Street, Clarksville, INRehabilitation hospital5.6 mi
Frequently asked questions
Where is Norton Hospitals, Inc located?
Norton Hospitals, Inc is at 200 East Chestnut Street, Louisville, KY 40202 in Jefferson County.
Does Norton Hospitals, Inc have an emergency room?
Yes. Norton Hospitals, Inc reports emergency services to Medicare, and patients spent a median of 192 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Norton Hospitals, Inc?
Norton Hospitals, Inc has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Norton Hospitals, Inc a trauma center?
We have no trauma center designation on record for Norton Hospitals, Inc. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Kentucky trauma program for the current list.
What is the phone number of Norton Hospitals, Inc?
The main phone number on record with Medicare is (502) 629-8000.
Would patients recommend Norton Hospitals, Inc?
In the most recent HCAHPS patient survey (2,490 completed surveys), 73% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- What Is a Teaching Hospital?How residency training works, who is on the care team, the benefits and trade-offs for patients, and your rights at an academic medical center.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.