Gundersen Palmer Lutheran Hospital and Clinics in West Union, IA
Also known as Gundersen Palmer Lutheran Hospital
In a medical emergency, call 911. This page is for information only.
About Gundersen Palmer Lutheran Hospital and Clinics
Gundersen Palmer Lutheran Hospital and Clinics is a critical access hospital in West Union, Fayette County, Iowa. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Community Memorial Hospital Medical Center, about 17 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
64% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Would definitely recommend75%
- Rated the hospital 9 or 1083%
- Completed surveys68
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.96773, -91.80917
Nearby hospitals
- Community Memorial Hospital Medical Center909 West First Street, Sumner, IA · Level IV traumaCritical access hospital17 mi
- Mercyone Oelwein Medical Center201 Eighth Avenue SE, Oelwein, IA · Level IV traumaCritical access hospital21 mi
- Mercyone Elkader Medical Center901 Davidson Street NW, Elkader, IA · Level IV traumaCritical access hospital21 mi
- Winnmed901 Montgomery Street, Decorah, IA · Level IV traumaCritical access hospital23 mi
Frequently asked questions
Where is Gundersen Palmer Lutheran Hospital and Clinics located?
Gundersen Palmer Lutheran Hospital and Clinics is at 112 Jefferson Street, West Union, IA 52175 in Fayette County.
Does Gundersen Palmer Lutheran Hospital and Clinics have an emergency room?
Yes. Gundersen Palmer Lutheran Hospital and Clinics reports emergency services to Medicare, and patients spent a median of 85 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Gundersen Palmer Lutheran Hospital and Clinics?
Gundersen Palmer Lutheran Hospital and Clinics has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Gundersen Palmer Lutheran Hospital and Clinics a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Iowa EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Gundersen Palmer Lutheran Hospital and Clinics?
The main phone number on record with Medicare is (563) 422-3811.
Would patients recommend Gundersen Palmer Lutheran Hospital and Clinics?
In the most recent HCAHPS patient survey (68 completed surveys), 75% of patients said they would definitely recommend the hospital, and 83% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
- What Is the HCAHPS Patient Survey?How the national hospital patient experience survey works, what it asks, how results appear on Care Compare and what they do not show.