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Critical access hospital Emergency roomLevel IV trauma

Avera Holy Family Hospital in Estherville, IA

In a medical emergency, call 911. This page is for information only.

Overview

About Avera Holy Family Hospital

Avera Holy Family Hospital is a critical access hospital in Estherville, Emmet County, Iowa. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 25 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Lakes Regional Healthcare, about 15 mi away.

CMS Care Compare

Quality ratings

2
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
3 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
1 no different
Infections and complications acquired in the hospital.
Readmission
1 better · 3 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

110 min
Median time in the ER before leaving (OP-18b)
0.0%
Left before being seen (OP-22)
low
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

HCAHPS survey

What patients say

  • Would definitely recommend81%
  • Rated the hospital 9 or 1089%
  • Completed surveys55

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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43.40952, -94.83417

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Avera Holy Family Hospital located?

Avera Holy Family Hospital is at 826 North 8th Street, Estherville, IA 51334 in Emmet County.

Does Avera Holy Family Hospital have an emergency room?

Yes. Avera Holy Family Hospital reports emergency services to Medicare, and patients spent a median of 110 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Avera Holy Family Hospital?

Avera Holy Family Hospital has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Avera Holy Family Hospital a trauma center?

Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Iowa EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.

What is the phone number of Avera Holy Family Hospital?

The main phone number on record with Medicare is (712) 362-2631.

Would patients recommend Avera Holy Family Hospital?

In the most recent HCAHPS patient survey (55 completed surveys), 81% of patients said they would definitely recommend the hospital, and 89% rated it 9 or 10 out of 10.