Floyd County Medical Center in Charles City, IA
In a medical emergency, call 911. This page is for information only.
About Floyd County Medical Center
Floyd County Medical Center is a critical access hospital in Charles City, Floyd County, Iowa. It reports its ownership to Medicare as public (local government). It provides emergency services. It is listed as a Level IV trauma center. Its CMS Overall Hospital Quality Star Rating is 3 out of 5. It has 25 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Mitchell County Regional Health, about 18 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
What patients say
- Patient survey star rating
- Would definitely recommend81%
- Rated the hospital 9 or 1081%
- Completed surveys107
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
43.05260, -92.68257
Nearby hospitals
Frequently asked questions
Where is Floyd County Medical Center located?
Floyd County Medical Center is at 800 11th St, Charles City, IA 50616 in Floyd County.
Does Floyd County Medical Center have an emergency room?
Yes. Floyd County Medical Center reports emergency services to Medicare, and patients spent a median of 168 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Floyd County Medical Center?
Floyd County Medical Center has a CMS Overall Hospital Quality Star Rating of 3 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Floyd County Medical Center a trauma center?
Yes. It is listed as a Level IV trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date April 2024). Trauma designations are renewed periodically, so confirm with the Iowa EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Floyd County Medical Center?
The main phone number on record with Medicare is (641) 228-6830.
Would patients recommend Floyd County Medical Center?
In the most recent HCAHPS patient survey (107 completed surveys), 81% of patients said they would definitely recommend the hospital, and 81% rated it 9 or 10 out of 10.
Related guides
- How to Get Inpatient Mental Health CareWays to be admitted, voluntary and involuntary care, what a stay looks like, and how insurance, Medicare and Medicaid cover it.
- Types of Hospitals in the USAcute care, critical access, children's, psychiatric, long-term care and federal hospitals explained, plus how ownership differs.
- What Is a Critical Access Hospital?The 25-bed, 96-hour and 35-mile rules, what care a critical access hospital provides, and how it differs from a rural emergency hospital.
- Hospital Financial Assistance and Charity CareHow IRS 501(r) rules work, who usually qualifies for free or discounted care, and how to apply step by step.