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Acute care hospital Emergency room

Henry County Memorial Hospital in New Castle, IN

Directions (765) 521-0890 hchcares.org

In a medical emergency, call 911. This page is for information only.

Overview

About Henry County Memorial Hospital

Henry County Memorial Hospital is an acute care hospital in New Castle, Henry County, Indiana. It reports its ownership to Medicare as public (local government). It provides emergency services. Its CMS Overall Hospital Quality Star Rating is 4 out of 5. It has 90 licensed beds, according to state license data via HIFLD. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Indiana University Health Ball Memorial Hospital, about 18 mi away.

CMS Care Compare

Quality ratings

4
Overall Hospital Quality Star Rating, out of 5

How this hospital compares with the national rate on each measure group:

Mortality
5 no different
Deaths within 30 days for conditions such as heart attack, heart failure, pneumonia and stroke.
Safety of care
3 no different
Infections and complications acquired in the hospital.
Readmission
6 no different · 1 worse
Unplanned returns to the hospital after discharge.

Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.

Emergency department

Emergency room times

148 min
Median time in the ER before leaving (OP-18b)
2.0%
Left before being seen (OP-22)
medium
Emergency department volume

Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.

Safety of care

Infections and sepsis care

  • Clostridioides difficile (C. diff) infectionsNo different · SIR 1.40

86% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.

SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.

HCAHPS survey

What patients say

  • Patient survey star rating
  • Would definitely recommend65%
  • Rated the hospital 9 or 1071%
  • Completed surveys231

Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.

Map

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39.94282, -85.36494

Within 25 miles

Nearby hospitals

Frequently asked questions

Where is Henry County Memorial Hospital located?

Henry County Memorial Hospital is at 1000 N 16th St, New Castle, IN 47362 in Henry County.

Does Henry County Memorial Hospital have an emergency room?

Yes. Henry County Memorial Hospital reports emergency services to Medicare, and patients spent a median of 148 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.

What is the CMS star rating of Henry County Memorial Hospital?

Henry County Memorial Hospital has a CMS Overall Hospital Quality Star Rating of 4 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.

Is Henry County Memorial Hospital a trauma center?

We have no trauma center designation on record for Henry County Memorial Hospital. Hospitals without one still treat injuries in their emergency department and transfer patients who need a trauma center. Check the Indiana trauma program for the current list.

What is the phone number of Henry County Memorial Hospital?

The main phone number on record with Medicare is (765) 521-0890.

Would patients recommend Henry County Memorial Hospital?

In the most recent HCAHPS patient survey (231 completed surveys), 65% of patients said they would definitely recommend the hospital, and 71% rated it 9 or 10 out of 10.

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