Vista Medical Center East in Waukegan, IL
In a medical emergency, call 911. This page is for information only.
About Vista Medical Center East
Vista Medical Center East is an acute care hospital in Waukegan, Lake County, Illinois. It reports its ownership to Medicare as for-profit. It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 2 out of 5. It has 228 licensed beds, according to state license data via HIFLD. The nearest other listed hospital is Lake Behavioral Hospital, about 2.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.46
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.13
- Central line bloodstream infections (CLABSI)No different · SIR 0.46
70% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend30%
- Rated the hospital 9 or 1035%
- Completed surveys174
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
42.37845, -87.83108
Nearby hospitals
- Lake Behavioral Hospital2615 W Washington St, Waukegan, ILPsychiatric hospital2.2 mi
- Midwestern Region Med Center, Inc2520 Elisha Avenue, Zion, IL · Emergency roomAcute care hospital4.9 mi
- North Chicago VA Medical Center3001 Greenbay Road, North Chicago, IL · Emergency roomVA medical center5.1 mi
- Northwestern Lake Forest Hospital1000 N Westmoreland Road, Lake Forest, IL · Level II traumaAcute care hospital8.5 mi
- Advocate Condell Medical Center801 S Milwaukee Ave, Libertyville, IL · Level I traumaAcute care hospital9.5 mi
- Encompass Health Rehab Institute of Libertyville1201 American Way, Libertyville, ILRehabilitation hospital10 mi
- Highland Park Hospital777 Park Avenue West, Highland Park, IL · Level II traumaHospital13 mi
- Froedtert Pleasant Prairie Hospital9555 76th Street, Pleasant Prairie, WI · Level III traumaHospital14 mi
- Froedtert South Inc.6308 Eighth Ave, Kenosha, WI · Level IV traumaAcute care hospital14 mi
- Clearsky Rehabilitation Hospital of Kenosha6308 8th Ave, Kenosha, WIRehabilitation hospital14 mi
Frequently asked questions
Where is Vista Medical Center East located?
Vista Medical Center East is at 1324 North Sheridan Road, Waukegan, IL 60085 in Lake County.
Does Vista Medical Center East have an emergency room?
Yes. Vista Medical Center East reports emergency services to Medicare, and patients spent a median of 189 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Vista Medical Center East?
Vista Medical Center East has a CMS Overall Hospital Quality Star Rating of 2 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Vista Medical Center East a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date December 2023). Trauma designations are renewed periodically, so confirm with the Illinois EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Vista Medical Center East?
The main phone number on record with Medicare is (847) 360-3000.
Would patients recommend Vista Medical Center East?
In the most recent HCAHPS patient survey (174 completed surveys), 30% of patients said they would definitely recommend the hospital, and 35% rated it 9 or 10 out of 10.
Related guides
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.
- What Is a Trauma Center? Levels I to V ExplainedWhat each trauma center level provides, who designates and verifies them, pediatric trauma centers and how trauma systems route patients.
- How to Read a Hospital BillItemized bills, EOBs and billing codes explained, plus No Surprises Act protections and a step-by-step way to check for errors.
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