Silver Cross Hospital and Medical Centers in New Lenox, IL
Also known as Silver Cross Hospital
In a medical emergency, call 911. This page is for information only.
About Silver Cross Hospital and Medical Centers
Silver Cross Hospital and Medical Centers is an acute care hospital in New Lenox, Will County, Illinois. It reports its ownership to Medicare as nonprofit (private). It provides emergency services. It is listed as a Level II trauma center. Its CMS Overall Hospital Quality Star Rating is 5 out of 5. It has 348 licensed beds, according to state license data via HIFLD. CMS also lists an inpatient rehabilitation unit inside the hospital. It meets the CMS Birthing-Friendly designation criteria for maternity care. The nearest other listed hospital is Silver Oaks Behavioral Hospital, about 0.2 mi away.
Quality ratings
How this hospital compares with the national rate on each measure group:
Source: Centers for Medicare & Medicaid Services, Hospital General Information. How star ratings work.
Emergency room times
Lower times are better. Reporting period ending September 2025. Source: CMS Timely and Effective Care. What these numbers mean.
Infections and sepsis care
- MRSA bloodstream infectionsBetter than national · SIR 0.18
- Catheter-associated urinary tract infections (CAUTI)No different · SIR 0.56
- Clostridioides difficile (C. diff) infectionsBetter than national · SIR 0.47
- Central line bloodstream infections (CLABSI)No different · SIR 0.81
- Surgical site infections after abdominal hysterectomyNo different · SIR 0.70
- Surgical site infections after colon surgeryBetter than national · SIR 0.00
60% of patients with severe sepsis or septic shock received all the recommended early care steps (SEP-1). Higher is better.
SIR is the standardized infection ratio: below 1 means fewer infections than predicted for a hospital like this one. Period ending September 2025. Source: CMS Healthcare-Associated Infections and Timely and Effective Care.
What patients say
- Patient survey star rating
- Would definitely recommend72%
- Rated the hospital 9 or 1073%
- Completed surveys354
Survey period ending September 2025. Source: CMS HCAHPS Patient Survey.
Map
41.54311, -87.98603
Nearby hospitals
- Silver Oaks Behavioral Hospital1004 Pawlak Parkway, New Lenox, IL · Emergency roomPsychiatric hospital0.2 mi
- Saint Joseph Medical Center333 N Madison St, Joliet, IL · Level II traumaAcute care hospital7.8 mi
- Uchicago Medicine Adventhealth Bolingbrook500 Remington Boulevard, Bolingbrook, IL · Level II traumaAcute care hospital11 mi
- Palos Community Hospital12251 South 80th Avenue, Palos Heights, IL · Emergency roomAcute care hospital12 mi
- Franciscan Health Olympia & Chicago Heights20201 S Crawford Avenue, Olympia Fields, IL · Emergency roomAcute care hospital14 mi
- Advocate South Suburban Hospital17800 South Kedzie Avenue, Hazel Crest, IL · Emergency roomHospital15 mi
- Rml Health Providers Limited Partnership5601 S County Line Rd, Hinsdale, ILLong-term care hospital17 mi
- Edward Hospital801 South Washington, Naperville, IL · Level II traumaAcute care hospital17 mi
- Ingalls Memorial Hospital1 Ingalls Drive, Harvey, IL · Emergency roomAcute care hospital17 mi
- Linden Oaks at Edward852 S West Street, Naperville, ILPsychiatric hospital17 mi
Frequently asked questions
Where is Silver Cross Hospital and Medical Centers located?
Silver Cross Hospital and Medical Centers is at 1900 Silver Cross Blvd, New Lenox, IL 60451 in Will County.
Does Silver Cross Hospital and Medical Centers have an emergency room?
Yes. Silver Cross Hospital and Medical Centers reports emergency services to Medicare, and patients spent a median of 224 minutes in its emergency department before leaving. In a life-threatening emergency, call 911.
What is the CMS star rating of Silver Cross Hospital and Medical Centers?
Silver Cross Hospital and Medical Centers has a CMS Overall Hospital Quality Star Rating of 5 out of 5. The rating combines measures of mortality, safety of care, readmission, patient experience and timely and effective care, compared with hospitals nationwide.
Is Silver Cross Hospital and Medical Centers a trauma center?
Yes. It is listed as a Level II trauma center in the HIFLD hospitals data, which is compiled from state trauma registries (source date December 2023). Trauma designations are renewed periodically, so confirm with the Illinois EMS or trauma program. In an emergency, call 911: paramedics take seriously injured patients to the right trauma center.
What is the phone number of Silver Cross Hospital and Medical Centers?
The main phone number on record with Medicare is (815) 300-1100.
Would patients recommend Silver Cross Hospital and Medical Centers?
In the most recent HCAHPS patient survey (354 completed surveys), 72% of patients said they would definitely recommend the hospital, and 73% rated it 9 or 10 out of 10.
Related guides
- How CMS Hospital Star Ratings WorkThe five measure groups behind the 1 to 5 star Overall Hospital Quality Star Rating, how it is calculated and what it leaves out.
- How to Choose a HospitalA practical checklist for planned care: insurance networks, procedure volume, quality ratings, certifications and cost estimates.
- How to Choose a Hospital to Give BirthLevels of maternal and newborn care, the CMS Birthing-Friendly designation, quality data and questions to ask on a tour.
- ER Wait Times ExplainedHow triage and the Emergency Severity Index decide who is seen first, why emergency rooms get crowded and where to find timing data.